Purchase related FAQ

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How and when do I get the product?

Software is delivered by email upon the payment approval. You'll receive order confirmation message from Share-it. After this we will send you email to get license details from you. Once we receive these license details we will send you licensed copy by email. 

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Is it safe to order from Dimple Softwares online?

Yes. Your online payment will be processed by two of  the well known, certified and trusted payment operator:Share-it. Secure connection is used to protect your information during the transfer. Dimple Softwares doesn't receive or store any customers' credit card information. 

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What if I have difficulties using the product?

We've created tons of support materials to help you with the component, so if  any questions arise the answers are ready: online documentation - contains product information and specifications for all configuration FAQ: the answers to frequently asked questions. See product page for the full list of support materials available. 

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What is your refund policy?

For refund policy please visit Share-it.

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